Electricity Companies
and Pandemic Planning in Canada

The Canadian Electricity Association—in coordination with our industry and government partners—is closely monitoring COVID-19 developments. We are committed to the health and safety of our members and the public.

Beyond monitoring, CEA is working with our members, the electric utility industry, and our government partners to gather and share up-to-date information, best practices and guidance to help our members stay safe and maintain operational integrity.

COVID-19 does not pose any technical risk to Canada’s electricity infrastructure. Electricity companies have plans in place to ensure uninterrupted service while ensuring any affected employee is able to focus on getting better.

The following resources provide an overview of how CEA and electric companies prepare for, and respond to, pandemics; the coordination that is underway between the federal government and the electric power industry; and links to learn more.

Not all jobs can be done from home.

Across the supply-chain, CEA is working diligently to support our members who remain focused on critical operations during the COVID-19 pandemic. We have put together a short video to remind Canadians about the critical nature of our work and why lineworkers may be working in the field during this pandemic. We are all #PoweringThruTogether

June 26 – COVID-19 Resource Guide Update

This is an updated COVID-19 Resource Guide (v9) for the electric power industry from the Electricity Subsector Coordinating Council (ESCC). It provides information and options to consider when making localized decisions in response to the current global health emergency. The guide may be updated as COVID-19 issues progress. Please note that the document contains U.S. specific references.


Sector Specific
NERC Announcement
Grid Operators Well Prepared for COVID-19, Alert Responses Find

NERC Files Motion to Defer Implementation of Seven Reliability
Standards Due to COVID-19
(April 06)
NERC filed a motion with FERC to defer the implementation of several Reliability Standards. This action is a measure to help assure grid reliability amid the impacts posed by the coronavirus outbreak.

Electricity Subsector Guidance for the Electricity Sector (V 9.0)
A resource guide by the ESCC for electric power industry leaders to guide informed localized decisions in response to the COVID-19 global health emergency. This guide will continue to be updated as new information becomes available (contains US specific references).

Canadian Electricity Association Basic Pandemic Planning and Response Guidelines
A guide to assist with thinking about the components of a robust pandemic plan.

Government of Canada Guidance on Essential Services and Functions to Canada’s Critical Infrastructure During COVID-19

FERC, NERC Provide Industry Guidance to Ensure Grid Reliability Amid Potential Coronavirus Impacts
Guidance from FERC and NERC on COVID-19.

FERC – Coronavirus Update March 19
An update on FERC actions and guidance in response to COVID-19

API (American Petroleum Institute) Pandemic Planning Guide
A planning guide for pandemic planning.

Ontario Pandemic Influenza Plan For Continuing of Electricity Operations (IESO)
A planning guide for provide Ontario electricity market participants. 


NERC & FERC Announcements
NERC Publishes FAQs About Joint NERC–FERC Industry Guidance for COVID-19 (April 02)

Coronavirus Update: FERC Acts to Prioritize Reliability, Provide Regulatory Relief (April 02)

Coronavirus Update: FERC Acts to Help Regulated Entities Manage Compliance (April 02)


Border Information
Statement by Canadian Border Services Agency President on New Border Measures – (March 26)

Public Safety Canada (Critical Infrastructure Partnerships): Border crossing update


Cyber Safety
The 7 Red Flags of Phishing
Guidance from the Canadian Cyber Centre on the seven red flags of phishing.

Public Safety Canada (Critical Infrastructure Partnerships): Cyber threat awareness and tools
Alerts and non-governmental resource for Work-from-Home cyber security awareness.

CSE Guidance: Instant Messaging
Guidance from the Canadian Center for Cybersecurity on social media and instant messaging (IM) applications.


Public Health Agency of Canada
Coronavirus disease (COVID-19): Outbreak update 
Public Health Agency of Canada website for COVID-19. 


Mental Health
Assembling the Pieces Toolkit
A FREE toolkit developed by the Mental Health Commission of Canada to support organizations working to implement the National Standard of Canada for Psychological Health and Safety in the Workplace.

Being a Mindful Employee: An Orientation to Psychological Health and Safety in the Workplace
A FREE online training program developed by the Mental Health Commission of Canada on psychological health and safety in the workplace.

Mental Health Awareness
A FREE awareness course providing an introduction to the complex issue of mental health in the workplace.


US Cybersecurity and Infrastructure Security Agency COVID-19 Guidance
A continuously updated online guide on COVID-19 for industry from CISA.


World Health Organization
A website supplying tools, updates, advice, stats and guidance on COVID-19 by the World Health Organization.


For more information, please contact:

Michael Powell
Director of Government Relations

Leah Michalopulos
Manager, U.S. Affairs and Security

For media inquiries, please contact:

Sarah Robinson
Director, Communications & Marketing