JOMAR Softcorp International Inc. - www.jomarsoftcorp.com
Since 1982 JOMAR Softcorp International has been developing and implementing innovative, enterprise, software solutions for both the private and public sectors. With advanced infrastructure technology, JOMAR Next Generation software benefits Utilities by streamlining processes, leveraging technology to bring new efficiencies, improving the timeliness and quality of data and meeting the challenges of changing customer demands. Many of these benefits are rooted in the collaboration and implementations of JOMAR Software Solutions at global private sector enterprise accounts.
The Customer Information System (CIS), Meter Data Management (MDM) and Mobile Workforce Management (MWM) applications were developed in collaboration with Utilities and their management teams. These modern applications leverage innovation, provide a host of user configurable rules, excel at integration and deploy high performance processing of very granular data. These applications are proactive in workflow and serve to promote quality and timely data from meter to cash.
JOMAR offices located in Ontario, British Columbia and North Carolina provide support and service for Electric, Water and Gas Utilities and in 2019 a rollout of Municipal tax offerings. Utility, Municipal and private sector customers grow their organizations with the multi-entity provisions of JOMAR Enterprise Solutions.
We are committed to a broad scope of software integration, delivering off the shelf integration for AMI, OMS, GIS, Portal and other software partner solutions. JOMAR is building a network of system integrators, offering project management and support services to extend the resource pool of our implementation teams.
JOMAR is providing for the future of our youth - through long standing and developed relationships with universities in Ontario and British Columbia, where JOMAR engages students on work term cycles, providing senior supervision and utility software development application experience through to full time employment in our Canadian or US offices.
We look forward to the opportunity to collaborate, learn and innovate with the Members and Corporate/ Associate Partners of the Canadian Electricity Association.
Procedure Flow - https://procedureflow.com/
ProcedureFlow is a reimagined contact center knowledge base. It makes the most complicated information easy and intuitive to create, maintain and use, even in highly regulated and complicated industries. We provide every employee with the exact information they need to handle any contact scenario, making employees confident in their abilities from day one on the job. ProcedureFlow allows organizations to leverage the knowledge and expertise of their top performers, and put it into the hands of every employee, improving quality and consistency. This allows organizations to transform traditional classroom training to “learning by doing”, creating a more motivating and engaging environment for employees.
Our software delivers dramatic results to our customers who rely on ProcedureFlow to run their day-to-day operations. Just a few improvements from our customers include 75% shorter training times, 12% faster average handle times, and 11% reduction in operating costs. These results are achieved by our innovative software that combines the best of a knowledge base, agent scripting tool, and flow chart. By displaying information in a highly visual manner, anyone can be guided through complicated processes and procedures. What makes us unique is our social collaboration feature that allows teams to work together on creating and maintaining processes, all while maintaining one live consistent version of processes for anyone to use.
Join Our Upcoming Webinar!
We are thrilled to be hosting Jill Feero from NB Power and Jen Parker from Nova Scotia Power. You won’t want to miss the chance to learn from these incredible industry leaders. Some of the topics they’ll be covering include:
- How to reduce training costs and train faster
- How NB Power removed their Agent Assist line
- Employee confidence and engagement
To register for this webinar,
please follow this link.
RS Technologies Inc. - https://www.rspoles.com/
RS Technologies Inc. (RS) designs and manufactures the world’s highest performing composite utility poles that are safer, more reliable and longer lasting than wood, steel and concrete poles. RS poles are used in transmission (up to 345kV), distribution and communication applications, are environmentally friendly and often deliver the lowest total installed and lifecycle cost solution of any pole on the market. For all projects, RS provides finite element analysis engineering support and in field technical service training for crews and contractors. With installations dating back to 2003, RS has over 400 customers in 25 countries and is ISO 9001:2015 registered. More information on RS and its poles is available at RSpoles.com.
Hazmasters - https://www.hazmasters.com/
Proudly serving Canadians and helping to create safer work environments with branches coast to coast since 1989.
Our Vision
Recognized as the Health and Safety Experts with extensive breadth of services and products that focus on creating safer work environments that keep our customers compliant and their workers safe.
Our Mission
Converting customers commoditized safety spend to a safety solution investment by bundling services, support and training with the right products to create superior customer value.
We are committed to training, education, and full-service solutions to help companies build a strong safety culture so that everyone goes home safely at the end of each and every day. We are focused on managing risks and improving efficiencies, partnering with our customers, saving time and resources.
The founder of Hazmasters experienced firsthand two serious workplace accidents to family members that changed his life forever. It was this dedication and focus on creating safer work environments that can be attributed to the growth of Hazmasters. A company that not only supplies the product, but also inspects, tests and services it. A company that educates and trains. A company that delivers every aspect of workplace safety to the employer, and follows up to make those solutions easy to implement and sustain.
In November 2013, Hazmasters acquired New Heights Industries, a safety education and consulting firm in Winnipeg, Manitoba to support our customers and strengthen our training and education programs. At the same time Hazmasters acquired Safety West capitalizing on the synergies and our commitment to creating safer work environments, building long-lasting relationships with our clients.
Since then, Hazmasters has grown rapidly, and in March 2014 was acquired by WESCO International, Inc. a publicly traded Fortune 500 holding company headquartered in Pittsburgh, Pennsylvania with annual sales of approximately of $7.5 billion through WESCO Distribution Canada LP, its wholly owned Canadian subsidiary. With over 130 locations nationally, we leverage our breadth of service and product expertise to offer customers application specific solutions that create safer work environments.
We have expanded our national footprint while continuing to service markets such as Restoration, Abatement, Construction Healthcare, Utilities, Electrical, Oil & refineries, Agriculture, and much more. This further evolution has allowed Hazmasters to service their customers better than ever, adding more training options, a more diverse range of products and services.
Hazmasters continues to be a leading independent Canadian distributor of safety products servicing customers in the industrial, construction, commercial, institution, and government markets.
We take great pride in providing our customers with the right solution to their Health, Safety and personal protective equipment requirements. We take greater pride in working with responsible employers that take great action to keep their employees safe – each and every day.
