ContactPoint 360 – https://contactpoint360.com/
ContactPoint 360, Inc. is a Canadian based Business Process Outscoring (BPO) company that specializes in serving the Energy Sector. Our leading team of customer experience executives, energy industry subject matter experts and technologists enable us to assist our energy clients with the highest levels of service and efficiency. Our BPO services include customer care, 1st party collections, customer acquisition, and back office administrative support, along with advanced reporting and data analytics capabilities. Simply put, we are a contact centre that knows energy and all that that entails. Compliance, regulatory issues, industry lexicon, billing and more. Knowing the industry so well helps us easily onboard clients and greatly increases our speed to proficiency for all energy related programs. Beyond our specific industry knowledge and experience we are an employee first organization committed to providing an outstanding work environment for our people. ContactPoint 360 was recently certified as a Great Place to Work® through independent analysis conducted by Great Place to Work® Institute Canada. This certification is based on direct feedback from employees through an extensive and anonymous survey about the workplace experience. Our home office is in Mississauga, with additional state of the art contact centre facilities in Montreal and St. Catharines. For nearshore solutions, we offer two locations in Bogotá, Colombia, one of the fastest growing economies in South America. We know your business; we hire and retain excellent associates and we win loyal fans for the great brands we serve.
Tesco – https://www.tesco-advent.com/
TESCO (The Eastern Specialty Company) is located in Bristol PA. and has been a leader in Designing and Manufacturing electric metering and other support equipment since 1904. TESCO equipment is specifically designed to support Electric, Gas and Water Utility’s metering installations and AMI systems. TESCO and Mesurina products range from Meter seals to Meter farms, Calibration consoles and Asset management software. All TESCO equipment is made exclusively in the Canada and the United States. TESCO has also developed the first accuracy testing system for EV charging stations as the Electric Vehicle Initiative continues to unfold across North America.
TESCO has worked closely with Canadian and American Utilities in giving great attention to Hot Socket issues as AMI deployments continue. We have developed multiple tools, from a hand held Hot Socket gap tester, up to a Laboratory Hot Socket Simulator, which will demonstrate to Utilities how a meter will react under hot socket conditions.
Further, TESCO (The Eastern Specialty Company) have a compete range of Meter Laboratory Training equipment for new Employees as well as Due Diligence Refresher Training for all field personnel from Customer Service Representative and Meter Technicians to Lines Staff and everyone in between.
Mesurina Ltd. Is a wholly owned Subsidiary of TESCO (The Eastern Specialty Company) and is located in Lachine Quebec. Mesurina is the leading and ONLY Manufacturer of metering Test Blocks (Test Switches) in Canada and are the exclusive Distributor for all TESCO products in Canada. All Mesurina test blocks are 100% Canadian made, by Canadians and for Canadian Utilities.
James (Jim) McGill is the Canadian National Sales Manager for both TESCO and Mesurina Ltd. James has 30 years of Metering and Engineering experience at Hydro One in Brampton Ontario (Retired). Field Meter Technician, Meter Supervisor, AMI Project Coordinator and finally, Infill Engineering Supervisor.
TESCO (The Eastern Specialty Company) and Mesurina Ltd. Will work with you as a Corporate Partner, not only to provide equipment and software, but to assist in any Metering or Software issue that you may have. Feel free to visit our updated web-site at www.tescometering .com for more information on products and services.
We are here to assist you in any way we can.
Electro Industries/GaugeTech (EIG) – https://electroind.com/
Electro Industries/GaugeTech (EIG) manufactures high-accuracy power meters for automating distribution and transmission line substations at a very low, non-recurring cost. EIG, one of the industry’s most respected technology providers, specializes in advanced utility telemetry technology, providing detailed information for forensic analysis. EIG meters, such as the new Nexus® 1450 ANSI 0.1 Accuracy Class meter with Cyber Security to protect your utility data, offer extensive data-logging, waveform recording, PQ analysis, and limits for control. Communication includes DNP3 and IEC 61850 support. EIG meters retrofit into existing substation telemetry systems, utilizing 0-1mA analog transducer outputs and standard ANSI C39.1 cutouts.
For further information please contact:
Director North America