Electric Utilities Post Covid: What’s Next and How Should Utilities Respond

While the economic recovery period following the pandemic of 2020 was originally estimated to last for 18 months, factors like the duration of business closures, shelter in place commitments (forced or opt-in), and widespread job loss, have economists now predicting that it will be three years or more for the economy to reach a baseline.

During this webinar, panelists will discuss current utility company challenges, and the macro-economics driving them—including the pre-Covid economy, challenges that have accelerated or altered because of the pandemic, and the future of our economy through a structural and cyclical outlook. The conversation will progress into how this is impacting utility regulation and customer preferences, and conclude with utilities case studies focus on what they are doing about it—yes there is light at the end of the tunnel!

Host: Diana Dominique, Director Customer and Power Marketers, Canadian Electricity Association

Presenting Corporate Partner: Oracle Utilities


  • David DeMaio, Senior Vice President, Oracle Utilities
  • Mike Aguilar, Teaching Associate Professor of Economics, UNC-Chapel Hill
  • Marisa Uchin, Vice President of Global Regulatory Affairs, Oracle Utilities
  • Matt Frades, Senior Manager of Analytics, Oracle Utilities

Key Takeaways:

  • Hear new and emerging utility customer challenges that are being driven by the pandemic;
  • Get an overview about the macro-economic impacting your business before and during Covid, and what you should expect in the months and years ahead;
  • Learn about regulatory impacts of Covid and the economy and what to consider including in rate filings to make the case from shifting from legacy systems with high O&M to modern systems to deliver fast ROI;
  • Hear how the economy and joblessness has changed customer preferences and behaviors through findings from a new utilities research study; and
  • Find out what utilities are doing featuring utilities case studies

Who Should Attend?
Utility executives, director and managers responsible for customer experience, finance, legal, technology, regulatory, government affairs, energy efficiency and renewable.

If you have any questions, please contact David McKendry at mckendry@electricity.ca