2020 / Customer

Home Heat Saver Program

Saint John Energy is on a mission to help its customers better understand their home heat loss.

As Canada’s oldest incorporated city, Saint John is home to many beautiful heritage homes. Many of these homes experience significant heat loss which can lead to high power bills in the winter.

The Home Heat Saver program uses thermal images of Saint John Energy’s customers’ rooftops to help them identify the areas in which their home is losing the most heat and the way to fix it.

Watch project video

With this program, customers can view a colour-coded Heat Loss Map of their home, allowing them to pinpoint areas that experience the most heat loss. Based on the amount of heat escaping, homes are given a Heat Loss Score of 1-10. Using this score, customers can compare their home to their neighbourhood and city average. Saint John Energy encourages those with high ratings to consider home upgrades and connects them with money-saving rebate programs.

This program will help customers make informed decisions to improve their energy efficiency. Similar projects show homeowners are 5x more likely to make improved changes after using their Heat Loss Map. The Home Heat Saver will improve energy literacy in the community and help customers stop paying for unused heat.

The project is in partnership with Calgary-based MyHEAT and the University of New Brunswick (UNB). MyHEAT provides the technology for the program while UNB leads the data analytics.

Saint John Energy is a locally owned and operated utility providing leading-edge energy solutions since 1922. It is the first utility in Eastern Canada to partner with MyHEAT and the first to earn CEA’s Sustainable Electricity designation, recognizing its dedication to responsible economic, environmental, and social practices. For more information, visit www.sjenergy.com

Similar projects show homeowners are 5x more likely to make improved changes after using their Heat Loss Map.

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