The COVID-19 pandemic turned the world upside down, quickly altering almost every aspect of our lives, including how we want to receive and pay our bills. This change in customer behaviour and preferences has triggered a rapid migration to digital technologies as customers and businesses scrambled to adapt to our new reality. Though we certainly […]

This piece was originally published by Electrical Business Magazine Although I now operate out of an office, or more accurately a dining room that doubles as an office, I spent many of my younger years working with “my hands”. In my teens, I was a labourer and a forklift operator for a logistics company. Later, […]

From individual residences and communities, to commercial and industrial facilities—we all rely on energy. In order to ensure that it’s readily available for a changing world, including the emergence of electric vehicles and connected devices, energy grids have to get smarter. Advanced analytics, digital dashboards and operational algorithms make it possible for utilities to respond […]

After two years of collaboration with electricity companies across Canada, the Canadian Electricity Association launches CLIMATE CHANGE & EXTREME WEATHER: A Guide to Adaptation Planning for Electricity Companies in Canada. Shahrzad Simab, Manager of Clean Energy and Climate Change at CEA tells us all about the goals and protocols of this massive undertaking and why […]

The rank sweat of teenagers mixed with the fumes of a fossil-fueled Zamboni is the stuff Saturday mornings are made of. Whether you’re supposed to be skating or freezing in the stands, Canadians from coast to coast have set their alarms for those dreadfully early ice times and forced ourselves out the door. The truth […]

Earlier this year, the Canadian Electricity Association published our Commitment to Advancing Equity, Diversity, and Inclusion (ED&I) in the Electricity Industry in Canada. For the first time, the organization and its Board of Directors created measures to operationalize the commitment including, establishing a digital community of practice, establishing partnerships, standardizing best practice sharing, and champion […]

In Canada, we are famous for our winter season. We celebrate it with festivals like Winterlude and Carnivale. When we get a major dump of snow like Newfoundland did in 2020, we call it Snowmaggeddon and talk about it for months. We train our kids at a young age to brush the snow off the […]

Reliable and resilient electricity is essential for Canadians. This is why electricity companies work 24/7 to keep the grid secure and reliable. While the pandemic has been prevalent in all facets of business and life this year, COVID-19 has not been the only challenge electricity companies are addressing in 2020. Perhaps even more prevalent is the evolving cyber security threat landscape. The National Cyber Threat Assessment (‘NCTA’), recently published by the Canadian Centre for Cyber Security, states that not only […]

For nearly two decades, ComplyTec has helped Canadian enterprises protect themselves from financial and reputational risk associated with cyber-attacks and compliance failures. More recently, by working closely within the North American utility sector, we quickly came to acknowledge its intense regulatory framework. Regulations in the utility sector are designed to avoid catastrophes such as the […]